🛡️ Safe Gaming

Responsible Gaming at co111 — Your Protection Is Our First Priority

co111 believes that gaming should always be enjoyable and controlled. We are committed to helping you play safely, mindfully and responsibly.

21+

For those aged 21 or above only

To open an account at co111 and play any game, you must be at least 21 years old. We strictly follow age verification procedures to protect minors.

What is Responsible Gaming and why does it matter?

Online gaming is a form of entertainment. But when it starts to affect other areas of your life, it is important to be careful. Responsible gaming means understanding your own limits, keeping control of your time and money, and keeping gaming a source of enjoyment rather than a problem.

Setting time limits

Set a clear limit on how much time you spend gaming each day. You can easily set daily or weekly session time limits from your co111 account. When the time is up, take a break.

Deposit limits

Set a daily, weekly or monthly limit on how much money you can deposit. Once set, this limit takes effect immediately and keeps your budget safe.

Self-exclusion

If you feel gaming is getting out of control, use the Self-Exclusion feature. Contact our support team to temporarily close your account for a set period.

Time-out

Need a short rest? Choose a Time-Out from 24 hours up to 30 days. During this period no bets or deposits can be made on your account.

Account security

Use a strong password on your account and never share your login details with anyone. Keep your device secure from underage family members.

Support always at hand

Our 24/7 Bengali live chat support team is always ready to help with any problem. Let us know your concern — we will help you find the right path.

Warning signs of problematic gaming

If you or someone you know shows the following signs, help should be sought immediately:

  • Placing more and more bets to try to win back lost money
  • Losing focus at work or studies because of constant thoughts about gaming
  • Lying to family or friends about gaming
  • Repeatedly returning to gaming despite trying to stop
  • Feeling restless or anxious when unable to play
  • Borrowing money beyond your set budget to play
  • Skipping sleep, meals or family time to play

🟢 Golden rules of safe gaming

Responsible gaming is not just about following limits — it is a mindset. Keep the following principles in mind:

  • Never think of gaming as a source of income — it is entertainment
  • Only bet money whose loss will not affect your life
  • Never place bets when emotional or after drinking alcohol
  • Do not be disheartened by losses — start fresh the next day
  • Spend time with your family and keep gaming a small part of your life

📞 Contact us for help

If gaming becomes a problem, do not fight it alone. Contact us on co111's 24/7 live chat or email: [email protected] — we are always by your side.

10 tips for safe and enjoyable gaming

The practical tips recommended by co111's responsible gaming team will help keep your experience positive at all times.

01

Set your budget in advance

Decide how much you will spend before you start playing. Do not go beyond that limit.

02

Set a time alarm

Set a timer on your phone. Stop playing when the time is up and get up and walk around.

03

Stop after a win too

Take a break after a big win. Avoid the risk of losing everything in the temptation to win more.

04

Never borrow to play

Strictly avoid gaming with money borrowed from friends, family or a bank.

05

Keep up other hobbies

Continue other forms of entertainment too, such as reading, sports or spending time with family.

06

Keep it away from children

Keep a password lock on your device so that underage family members cannot access the account.

07

Avoid playing late at night

Judgement is reduced when you are sleepy or tired. It is better not to game at those times.

08

Check your statement regularly

Regularly review your co111 account deposit and withdrawal history and stay aware of your spending.

09

Tell someone close to you

Let a trusted person know that you game. An aware observer can be a great help.

10

No shame in asking for help

If you are having trouble, let us know on live chat. Our team will reach out to support you without judgement.

co111's Protection Tools

The co111 platform has several built-in tools for your safety. To use them, log in and go to the Account Settings section or get help from live chat.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once set, reducing the limit takes effect immediately; a 24-hour cooling-off period applies if you increase it.

Session Limit

Choose the maximum length for each gaming session. When the time is up you will be automatically signed out and advised to take a break.

Time-Out

Put your account on a temporary pause for 24 hours up to 30 days. During this time it will not be possible to log in, deposit or place bets.

Self-Exclusion

If you need a long-term break, self-exclusion can be chosen for 6 months up to 5 years. This decision cannot be reversed — you will need to contact the support team to reactivate your account.

Responsible Gaming FAQ

Answers to the most frequently asked questions about responsible gaming are given below.

After logging in to your co111 account, go to the Account Settings section and find the "Responsible Gaming" option. From there you can set daily, weekly or monthly deposit limits. If you have any trouble, get help from our 24/7 live chat.

No. When you activate self-exclusion, the funds in your account remain safe. Once the self-exclusion period ends and you reactivate your account, you will be able to withdraw your balance.

Contact our live chat immediately. co111 takes underage gaming very seriously. We will review the account and take the necessary steps. In future, use a password lock on your device.

A Time-Out is a short break — usually 24 hours to 30 days. It is for a light pause. Self-Exclusion is a long-term decision, typically 6 months or more. A self-exclusion cannot be cancelled by you during the exclusion period.

Yes, it is possible to increase your deposit limit. However, when you request an increase it does not take effect immediately — there is a 24-hour cooling-off period. This waiting period helps you avoid impulsive decisions.

Contact us via co111's 24/7 live chat and at [email protected]. Our team can connect you with relevant support organisations. Asking for help is a sign of courage, not weakness.

Start playing responsibly today

Gaming at co111 is always safe and enjoyable. Use our protection tools, set your limits and have fun.

Enjoy gaming safely

co111 has a wide variety of games. Play your favourite games responsibly and enjoy every moment.

Choose your game category

From cricket betting to slots, dragon fishing or casino — everything in one place. Set your limits, play and stay safe.