co111 Terms and Conditions

Welcome to co111. These terms and conditions ("Terms") apply to the use of the co111 platform, its website, applications, and all related services ("Services"). These Terms form a legally binding agreement between you ("User") and co111 ("Platform").

By registering for or using our Services, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using co111 Services.

co111 reserves the right to change or amend these Terms at any time. Continuing to use the platform after updated Terms are published will be taken to mean that you have accepted the new Terms.

1.1 Age Requirement

co111 Services are available only to persons aged 21 or above. Registration by minors is strictly prohibited. We reserve the right to verify your age, and if false information is provided, the account will be closed.

1.2 Registration Requirements

At the time of registration, you must provide the following accurate information:

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth

If false or incomplete information is provided, co111 reserves the right to immediately suspend or close your account.

1.3 One Account Policy

Each user may hold only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be closed and the associated funds may be forfeited.

1.4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. co111 is not responsible for any unauthorized use of your account.

2.1 Deposit Terms

The minimum amount to deposit funds into co111 is ৳500. We support the following payment methods: bKash, Nagad, Rocket, and bank transfer. Deposits must be made only from a payment account registered in your own name — third-party deposits are not accepted.

2.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. After a withdrawal request is successfully processed, funds generally arrive in your account within 1 hour.

The following conditions must be met before making a withdrawal:

• Account identity verification must be completed
• Wagering requirements on any active bonus must be fulfilled
• The account must be in good standing at the time of the withdrawal request

2.3 Identity Verification (KYC)

co111 may request identity verification via national identity card, passport, or other documents before a withdrawal or at any time. If the required documents are not provided, the withdrawal process may be delayed or suspended.

3.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳5,000. A minimum deposit of ৳500 is required to receive this bonus. To withdraw bonus funds, the combined total of the bonus and deposit must be wagered 10 times (10x wagering requirement).

3.2 General Bonus Terms

• Any bonus applies only once per account
• Wagering must be completed within the set time limit to earn the bonus
• Another bonus cannot be activated while one bonus is already active
• Bonus funds cannot be withdrawn directly — they can only be used for placing bets
• co111 reserves the right to withdraw or change any bonus if it deems it necessary

3.3 Bonus Abuse

If bonus abuse is detected (for example: claiming bonuses using multiple accounts, employing risk-free betting strategies), the relevant bonus and any winnings earned will be voided. In serious cases, the account may also be closed.

4.1 Fair Play

co111 is a safe and reliable platform. The results of all games are completely independent and random. We use SSL encryption and a secured random number generator. Any attempt to artificially influence the outcome of a game is strictly prohibited.

4.2 Prohibited Conduct

The following conduct is strictly prohibited on the co111 platform:

• Using fraud, deception, or any other dishonest method
• Using automated software, bots, or automation tools
• Attempting unauthorized access to the system or network
• Engaging in fraudulent conduct toward other users
• Using the platform for money laundering or illegal financial transactions

4.3 Technical Errors

The result of any bet or game may be considered void due to a technical error or system failure. In such situations, co111 will attempt to refund the original amount of the relevant bet. However, co111 is under no obligation to pay out incorrect payouts or exceptional winnings displayed as a result of an error.

co111's VIP program has 4 tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

VIP tier is determined based on your activity and contribution on the platform. Advancement to a higher tier is entirely at co111's discretion, and co111 reserves the right to change or withdraw VIP benefits at any time.

The method of calculating cashback and the payment timeline are determined by co111 and are subject to change. co111's decision is final in all matters relating to cashback payments.

co111 firmly believes in responsible gaming. We are committed to the well-being and protection of our users. Gaming is a form of entertainment and should never be considered a source of income.

6.1 Limit-Setting Features

You can set the following limits through our support team:

• Daily / weekly / monthly deposit limits
• Loss limits
• Temporary or permanent self-exclusion
• Account break for a set period of time

6.2 Protection of Minors

co111 is firmly committed to keeping minors away from gaming. Only persons aged 21 or above may use this platform. Please use parental control software on your device to prevent minors from gaining access.

To learn more about responsible gaming, please visit our Responsible Gaming page.

co111 places the highest importance on the security of your personal information. We keep your data protected using SSL encryption and advanced security technology.

To learn in detail about how we collect, use, and store your information, please read our Privacy Policy. The Privacy Policy is also considered legally applicable alongside these Terms.

7.1 Sharing Information with Third Parties

We do not sell your personal information to third parties. However, where it is essential for the provision of services (such as payment processing and identity verification), minimal information may be shared with trusted partners, always within the limits of our Privacy Policy.

8.1 Account Closure by co111

co111 may suspend or close an account without prior notice in the following circumstances:

• Breach of Terms
• Suspicion of fraud or deception
• Providing false identity or documents
• Being a minor
• Suspicion of financial crime or money laundering
• Account remaining inactive for an extended period

8.2 Account Closure by User

You may request to close your account at any time through our 24/7 live chat or by email at [email protected]. Any pending withdrawals or active bonuses will be addressed in accordance with co111 policy before the account is closed.

co111 is not responsible for the following:

• Loss in a game due to internet disconnection
• Issues caused by a fault in the user's device
• Delays or failures of third-party payment systems
• Unavailability of the service during necessary maintenance
• Service disruption caused by natural disasters or unavoidable events

In any situation, co111's total liability will be limited to the funds you have deposited during the relevant period.

In the event of any dispute or complaint, please contact our customer support team first. We will endeavor to resolve all disputes as quickly and fairly as possible.

10.1 Complaint Process

• Step 1: Report the issue through 24/7 live chat
• Step 2: Send a detailed written complaint to [email protected]
• Step 3: Our team will provide an initial response within 72 hours

10.2 Final Decision

The decision of co111 management will be considered final on matters relating to game results, bonus eligibility, and account-related decisions.

If you have any questions or concerns about these Terms, please get in touch with us:

• Live Chat: 24/7 direct support available in Bengali
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day, in line with Bangladesh Standard Time (BST, UTC+6).

Please visit this page regularly for the latest information on these terms and conditions. Our About Us page and FAQ page may also be helpful to you.